Subject: Re: Payment captured and no confirmation notification issue // 025140030469
From: Shakeeb Arsalan <[email-masked]>
To: Mustafa chakki <[email-masked]>, Malik Ismail <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Cc: Rashid Kaskar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 1 Nov 2020 03:41:54 -0700 (MST)

Hi Mustafa, 

We are still waiting for your update in the below case. 

Regards 
Shakeeb 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Kaskar" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "M Ataullah" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish thakor" <[email-masked]>, "anju john" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, September 22, 2020 1:13:56 PM 
Subject: Re: Payment captured and no confirmation notification issue // 025140030469 

Hi Rashid, 

We are still waiting for your update in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "M Ataullah" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Monday, 14 September, 2020 21:49:37 
Subject: Re: Payment captured and no confirmation notification issue // 025140030469 

Hi rashid 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, September 14, 2020 6:54:28 AM 
Subject: Payment captured and no confirmation notification issue // 025140030469 

Hi Team, 

Problem statement; Payment captured and no confirmation notification issue 
Transaction ID; 025140030469 
Deducted amount; 52.430 KD 
Assistance Required; Need to investigate the issue. 

The customer claiming she tried to place an order, but his amount has been deducted and order not completed, and as per Hybris, we did not get any details, 
so kindly investigate the issue and confirm is there any amount captured under below transaction ID or not? 

Regards 
Ataullah