Subject: refund has been not initiated to the customer.
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sun, 1 Nov 2020 02:19:44 -0700 (MST)

Hi Team, 

Problem Statement: (refund not processed) 

Order Date :Oct 6, 2020 

Order ID: 6230641083 
Tracking ID: 46286865925 
RMA no:1000062328 
Assistance Required: Need an urgent refund to the customer. 

Issue Description: The return request was created on10/12/20 1:22 AM it has been delivered to WH on :20 Oct 2020 I already escalated this case to WH but there is no response. 

Kindly arrange refund to the customer as soon as possible. 

Regards, 
Yahya