Subject: Re: Arrange a call back: Case id - 1596943 Order Number: 9771209383, Contact number - 0588318899
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mohd Imran <[email-masked]>, ccwebteam <[email-masked]>, Amani Khraisat <[email-masked]>, Saeed Khawaldeh <[email-masked]>, Ali Mkhaimer <[email-masked]>, Mohammad Tarabishi <[email-masked]>, Rawan Barghouth <[email-masked]>, ccbackoffice <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Nour Hanayneh <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 1 Nov 2020 01:44:25 -0700 (MST)

Hi Team, 

Any update on the below case. customer still waiting for the call back. 

Regards, 
Fauzan 

From: "Mohd Imran" <[email-masked]> 
To: "Ali Mkhaimer" <[email-masked]>, "Rawan Barghouth" <[email-masked]>, "Mohammad Tarabishi" <[email-masked]>, "Saeed Khawaldeh" <[email-masked]>, "Amani Khraisat" <[email-masked]>, "ccwebteam" <[email-masked]>, "ccbackoffice" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nour Hanayneh" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 26 October, 2020 19:51:12 
Subject: RE: Arrange a call back: Case id - 1596943 Order Number: 9771209383, Contact number - 0588318899 

Hi Team, 

Please call and assist this customer. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi <[email-masked]> 
Sent: Monday, October 26, 2020 4:18 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: Arrange a call back: Case id - 1596943 Order Number: 9771209383, Contact number - 0588318899 

External email sender, please take precaution. 

Hi Team, 

Kindly arrange call back for customer on the below as per their request. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, October 18, 2020 8:15:37 PM 
Subject: Arrange a call back: Case id - 1596943 Order Number: 9771209383, Contact number - 0588318899 

Hi Team, 

Please note that the customer has place his order on 2/25/2020 and raised a return request on 4/1/2020. He came back to us on chat today and wants to arrange a call back on the below number. Please do the needful. 

Contact number - 0588318899 

​ 

Problem statement - Late collection 

Case id - 1596943 

Order Number: 9771209383 

Order Created: 2/25/2020 

AWB - 45497712724;D011928 

RMA - 42946053 

Assistance: Arrange a call back as per the customer request. 

Regards, 

Manish 

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