Subject: Re: AWB not getting generating
From: Shakeeb Arsalan <[email-masked]>
To: Hemyar Nasser <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 1 Nov 2020 00:17:10 -0700 (MST)

It is C&C, that is why the AWB is not getting generated, 

In C&C cases whenever we create RMA the customer will receive form to fill in his Address and contact details and after that the AWB will get generated. 

Inform the customer to fill the form he received on his Email ID 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, October 30, 2020 2:00:12 PM 
Subject: AWB not getting generating 

Hi team, 
Problem Statement: AWB not getting generating 
Order Date : Sep 11, 2020 
Order ID: 6223265376 
Tracking ID: 622326537622999991 
RMA : 1000113019 
Assistance Required: to generating AWB 
Issue Description: The customer complaining about late collection and there is no reference no for the return request, please check and do the needful. 
​ 
Regards, 
Hemyar