Subject: RE: Refund issue case ID: 1543463
From: Ksaconloc Returns <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, ArishLaila <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sun, 1 Nov 2020 07:11:08 +0000

Dear
Greetings

Please note the below details, RMA is pending due to this item not received. 161766572

Regards,
Amir Reyazi
Conloc Returns
Ext – 4647

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Tuesday, October 27, 2020 6:57 AM
To: Mohd Imran <[email-masked]>; ArishLaila <[email-masked]>; Ksaconloc Returns <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ammar Asif <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund issue case ID: 1543463
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case.

Regards,
Fauzan

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Arish Laila" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ammar Asif" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 20, 2020 12:34:11 PM
Subject: RE: Refund issue case ID: 1543463

Hi @Ksaconloc Returns<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]>,

Please process refund for below order, item already delivered to warehouse.

Order ID: 6222268398
return Tracking ID:46177453350: I13E515
RMA: 24136271

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 20, 2020 6:30 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ammar Asif <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Refund issue case ID: 1543463
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to process the below RMA as its pending since long time, we are have not got any update from child ticket.

Regards,
Fauzan

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 19, 2020 1:50:46 AM
Subject: refund issue case ID: 1543463

Problem Statement: Refund Not Processed
Order Date : Sep 7, 2020
Order ID: 6222268398
return Tracking ID:46177453350: I13E515
RMA: 24136271
Assistance Required: Need refund for customer.

Issue Description: the items have been returned to WH conloc under above tracking ID
after the escalation there was no response
please do needful.

Regards,
CS Team Ammar Asif

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com