Subject: RE: RMA Deletion Request - 9603797585
From: Jessie Caparas <[email-masked]>
To: Atmaram Tiwari <[email-masked]>, Pradeep Prusty <[email-masked]>, LMG OMS <[email-masked]>, Gopinath N <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 1 Nov 2020 06:17:22 +0000

Thanks @Atmaram Tiwari<mailto:[email-masked]>

@Fauzan Ahmad, Musalman<mailto:[email-masked]> FYI

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Atmaram Tiwari <[email-masked]>
Sent: Saturday, October 31, 2020 5:26 PM
To: Jessie Caparas <[email-masked]>; Pradeep Prusty <[email-masked]>; LMG OMS <[email-masked]>; Gopinath N <[email-masked]>
Subject: Re: RMA Deletion Request - 9603797585

Cancelled ..

Regards,
----------------------------------------------
Atmaram Tiwari
Web Team | Landmark Group
18th floor Al Marsa, South Tecom Zone D Dubai Marina P.O.Box 25030
w: webteam.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.webteam.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Ca9ed7705a6a14cf2ba4608d87da0763a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637397475418254506%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=PQDrHlEGMQRdMxqtCLvvdH8P0qu8BTzX7MUt9sjr%2BPs%3D&reserved=0>
m: +971 52 117 4306
m: +91 98 999 73807
t:   +971   4 517 2015 int:(2015)

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 31 October 2020 at 9:23 AM
To: Atmaram Tiwari <[email-masked]<mailto:[email-masked]>>, Pradeep Prusty <[email-masked]<mailto:[email-masked]>>, LMG OMS <[email-masked]<mailto:[email-masked]>>, Gopinath N <[email-masked]<mailto:[email-masked]>>
Subject: FW: RMA Deletion Request - 9603797585
Hi Team,

The agent created an RMA with the reason as missing item and pick up got scheduled.

Can we get this deleted to do goodwill please?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 30, 2020 6:36 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: Re: RMA Deletion Request - 9603797585

External email sender, please take precaution.
Hi Jessie,

Please asisst on the below case.

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 18 October, 2020 14:42:46
Subject: RMA Deletion Request - 9603797585

Hi Team,

With reference to the order number: 9603797585
RMA: 1000011297

Customer reported that in this order they ordered a 160175572 - - Juniors Crew Neck T-Shirt - Set of 2 but only received a single item. The RMA can not be deleted at this time as the status of the RMA is pickup rescheduled. Kindly assist in getting this RMA deleted so that we can go ahead and create a new RMA as a Good will instead. The value of the item is AED 17.

Please assist in closing this. Thank you for your help!

Regards,
Apoorv

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