Subject: Re: Refund // 6230059300
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 31 Oct 2020 21:35:39 -0700 (MST)

Hi Team, 

Please look into the issue and advise. 

Regards 
Shakeeb 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, October 31, 2020 6:44:03 PM 
Subject: Refund // 6230059300 

Hi Team, 

Problem Statement: Refund 

Order Date : Oct 4, 2020 
Order ID: 6230059300 
Tracking ID: 46287951371 
Returned items: 162631115 - 162631114 
Child ticket: 1615955 (no response since 25th Oct) 

Assistance Required: Refund needs to be done for RMA 1000064983, 1000078112 
Issue Description: As per tracking id item has been returned to the warehouse under the same AWB (mentioned above) 10/13/20 but refund has not been done yet. 
Kindly looking into the matter and do the needful. 
Regards, 
Mond Iqbal.