Subject: Re: 6223404139 // Refund Not Processed
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 31 Oct 2020 21:15:10 -0700 (MST)

Hi Team, 

Please check the below concern and advise. 

Regards 
Shakeeb 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, October 31, 2020 6:57:04 PM 
Subject: 6223404139 // Refund Not Processed 

Problem Statement: Refund Not Processed 

Order Date : Sep 12, 2020 

Order ID: 6223404139 
Return Tracking ID: 46289228215 
Child Ticket ID; 1616135 (no response since Oct, 25th) 
Assistance Required: Need urgent process the RMA 1000089408 

Issue Description: Customer raised a return request for 4 item and as per customer she/he handed over all 4 items to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, 

Regards, 
Ataullah