Subject: Re: Amount Deduction // [email-masked] // 1466867
From: Shakeeb Arsalan <[email-masked]>
To: Mustafa chakki <[email-masked]>, Malik Ismail <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Cc: Rashid Kaskar <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Nitesh Singh <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 31 Oct 2020 20:13:43 -0700 (MST)

Hi Team, 

Please assist . 

Regards 
Shakeeb 

From: "Apoorv Joshi" <[email-masked]> 
To: "Rashid Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, September 26, 2020 9:27:49 AM 
Subject: Fwd: Amount Deduction // [email-masked] // 1466867 

Hi Rashid, 

Please assist on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 25 September, 2020 12:24:29 
Subject: Amount Deduction // [email-masked] // 1466867 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 07 Sept, 2020 & 08 Sept, 2020 however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh