Subject: Re: Failed Transaction (No order Placed)
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>
Date: Sat, 31 Oct 2020 06:08:26 -0700 (MST)

Hi Team, 

Kindly advice. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 25 October, 2020 08:37:51 
Subject: Re: Failed Transaction (No order Placed) 

Hi Team, 

Kindly advice. 

Regards, 
Shivani 

From: "Seeta Seeta" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Saturday, 17 October, 2020 21:59:58 
Subject: Re: Failed Transaction (No order Placed) 

Hi Mustafa, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, October 17, 2020 2:39:43 PM 
Subject: Failed Transaction (No order Placed) 

Hi Team, 

Ticket: ​1492687 

Email: ​[email-masked] 

Problem Statement: Failed Transaction (No order Placed) 

Order Date: Sep 7, 2020 

Assistance Required: Need urgent Refund 

Issue Description: The customer tried to place an order on 7 Sep, 2020 but no order have placed successfully. ​ 

Also, the amount have been deducted as per the customer and did not receive it back till now. 

Transaction ID: ​025144005082 
Amount: KWD ​35.990 

Please check and advice. 

Thank you for your help 

Regards, 
Shivani