Subject: Missing items/ 6232950478
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 31 Oct 2020 04:32:24 -0700 (MST)

Hi Team, 

Problem Statement: (Missing items) 
Order Date : Oct 14, 2020 
Order ID: 6232950478 
Tracking ID: 46287510312 
Assistance Required: Need missing item 
Child ticket: 1609903 
Issue Description: Customer placed order for 12 items but as per the customer he has only received 11 items, Under the consignment details we can see that all 12 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 12 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 161236097 - - Luxury Drylon Textured Contour Mat - 49x61 cms quantity 2 SAR107.86 

Regards, 
Asjad.