Subject: RE: Amount deducted from KNET
From: Mohammad Shababe Quamar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Date: Sat, 31 Oct 2020 10:10:07 +0000

Hi @Mustafa Chakki<mailto:[email-masked]>

Please close this case on priority.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, October 29, 2020 6:31 PM
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd Imran <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Subject: Re: Amount deducted from KNET

External email sender, please take precaution.
Hi Shababe,

Kindly assist in closing this case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 28 October, 2020 17:15:07
Subject: Re: Amount deducted from KNET

Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Harish thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 14, 2020 10:09:02 PM
Subject: Re: Amount deducted from KNET

Hi Rashid

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 13, 2020 7:50:22 PM
Subject: Amount deducted from KNET

Hi Team,

With reference to the Email ID : [email-masked]<mailto:[email-masked]>

Customer claims that he tried to place order but  the money was deducted  twice from the account and no order was placed.

Please check the below details and advise:

Transaction ID :  2023912      900053593

Noting the customer asserted these 2 numbers are transactions ID
Amount deducted :
First amount: KWD 25.50

Second amount: KWD 24.00

Date : Sep / 08/ 2020

Please check and advise urgently. Find the attachment

Best Regards
Shafeeque

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