Subject: Re: 6221513764 // Refund Not Processed
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, M Ataullah <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 31 Oct 2020 02:55:36 -0700 (MST)

Hi Team, 

Please assist in closing the below case. No update on child ticket: 1565420 in 25 days, Item that is returned is 162159883 - - Skechers Low Top Textured Walking Shoes. 

Thank you for your help! 

Regards, 
Apoorv 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Subject: 6221513764 // Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 5, 2020 

Order ID: 6221513764 
Return Tracking ID: 46283658153 
Child Ticket: 1565420 
Assistance Required: Need urgent process the RMA 1000009834 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over the item to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, 

Regards, 
Ataullah