Subject: Fwd: Refund not processed - 2 Orders = Ticket ID 1532545
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sat, 31 Oct 2020 02:26:05 -0700 (MST)

Hi Team, 

Kindly escalate and assist with the following. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, October 22, 2020 11:08:37 PM 
Subject: Refund not processed - 2 Orders = Ticket ID 1532545 

Hi Team, 

With regards to the following, the customer is telling that the items were collected from him on Sept 20 and delivered to us under AWB 46132161073 on Sept 27. 

Child ticket 1566501 was raised on Oct 08, to confirm whether the returns have received at WH or not, but there is no response yet. 

Order ID 6215012258, RMA 24071698, Item Ids 161163615, 161724359. 
Order ID 6217699835, RMA 24128003, Item Ids 161290146, 162300232, 161675877, 161618679 (for this new RMA created as customer confirmed she has returned 4 items RMA 1000047347) 

Kindly assist. 

Regards, 
Nikhil.