Subject: FW: Damaged item received- 8397819065
From: ecom cskuwait <[email-masked]>
To: Homecentre <[email-masked]>, olm kuwait <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Wasim Qureshi <[email-masked]>, Midhun Madhu <[email-masked]>, seeta.seeta <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 31 Oct 2020 07:28:08 +0000

Dear sir,
Please be informed the order belongs to Home centre
Please do need full

Orders: 8397819065
Tracking ID's: 00118000018363517
Customer number: +96550815715

Thanks & Regards,
Siva Prasad
Ecom.

From: Midhun Madhu <[email-masked]>
Sent: 29 October 2020 18:06
To: ecom cskuwait <[email-masked]>
Subject: FW: Damaged item received- 8397819065

________________________________
From: Apoorv Joshi
Sent: Thursday, October 29, 2020 6:05:51 PM (UTC+03:00) Kuwait, Riyadh
To: Wasim Qureshi; Midhun Madhu
Cc: Mohammad Shafeeque; Escalations Dxbteam; seeta.seeta; Fauzan Ahmad, Musalman; Shakeeb Arsalan; Asjad Hussain
Subject: Re: Damaged item received- 8397819065

External email sender, please take precaution.
Hi Team,

Please look into the below case and assist in replacement of this item if possible as the customer received it damaged. We have already escalated to the warehouse but no response on this.

Please check the attached image for the item.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 29 October, 2020 13:38:24
Subject: Re: Damaged item received

Hi Team,

Please note that the customer received the below item damaged as in the attached.

Item: 162150401 - - Vista 2-Door Buffet with 4-Drawers

Orders: 8397819065
Tracking ID's: 00118000018363517
Customer number: +96550815715

Kindly contact the customer and arrange for a replacement.

Best regards,
Asjad

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