Subject: Re: double amount deduction/ [email-masked]
From: Asjad Hussain <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 31 Oct 2020 00:00:32 -0700 (MST)

Hi Team, 

Kindly assist us on the below case. The customer is chasing constantly. 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Akshay Berry" <[email-masked]>, "Mustafa chakki" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "harish thakor" <[email-masked]> 
Sent: Sunday, 25 October, 2020 07:55:40 
Subject: Re: double amount deduction/ [email-masked] 

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Akshay Berry" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Mustafa chakki" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "asjad hussain" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "harish thakor" <[email-masked]> 
Sent: Saturday, October 10, 2020 4:05:38 PM 
Subject: RE: double amount deduction/ [email-masked] 

[ mailto:[email-masked] | @Rashid Gafoor  Kaskar ] [ mailto:[email-masked] | 
@Mustafa Chakki ] 

Please check and confirm if the below refund has been done. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Seeta Seeta <[email-masked]> 
Sent: Saturday, September 12, 2020 3:38 PM 
To: Rashid Gafoor Kaskar <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; asjad hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]> 
Subject: Re: double amount deduction/ [email-masked] 

External email sender, please take precaution. 

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 12 September, 2020 12:08:57 
Subject: Re: double amount deduction/ [ mailto:[email-masked] | 
[email-masked] ] 

Hi team, 

any update? 

From: "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 9 September, 2020 12:50:49 
Subject: double amount deduction/ [ mailto:[email-masked] | 
[email-masked] ] 

Hi team, 

The customer is claiming that the KWD 5.150 deducted from his account twice and he has provided the transaction id for both the deductions as follow. 

1) 025111031461 

2) 025133033470 

Date of deduction: 7/9/2020 

kindly check the bank statement and advise. 

Regards, 

Asjad. 

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