Subject: RE: Refund Not Processed
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 31 Oct 2020 05:32:53 +0000

Hi Apoorv,

No return received for this.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, October 30, 2020 4:55 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Refund Not Processed

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case, no response on child ticket either: 1558997

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 23 October, 2020 11:58:05
Subject: Refund Not Processed

Hi Team,

Problem Statement: Refund Not Processed

Order Date : 31/08/2020

Order ID: 6220128313
Return Tracking ID: 46178780174;I15B196
RMA: 24146711
Assistance Required:  Refund not processed

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over 1 items to the courier team.

but according to the hybris the refund has not  been process for items, So we request you to check under RMA 24146711 how many item has been received in our warehouse and process the refund.

Regards,
Shafeeque

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