Subject: RE: The Amount has been deducted 2 times
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mustafa Chakki <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mohd Imran <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Hafizullah Lsm <[email-masked]>, Asjad Hussain <[email-masked]>
Date: Sat, 31 Oct 2020 05:15:38 +0000

@Mustafa Chakki<mailto:[email-masked]> @Reddy Prasad<mailto:[email-masked]>

Please reply!

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, October 30, 2020 7:49 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mohd Imran <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Hafizullah Lsm <[email-masked]>; Asjad Hussain <[email-masked]>
Subject: Re: The Amount has been deducted 2 times

External email sender, please take precaution.
Hi Team,

Please assist in getting an update on the below case.

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Cc: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 27 October, 2020 16:03:55
Subject: Re: The Amount has been deducted 2 times

Hi Team,

Please assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 1, 2020 8:57:44 AM
Subject: Fwd: The Amount has been deducted 2 times

Hi Rashid,

Kindly assist with the below case.

Regards,
Apoorv

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 20 September, 2020 13:08:12
Subject: The Amount has been deducted 2 times

Hi Team

Problem Statement: The Amount has been deducted 2 times

Order Date : Aug 28, 2020
Order ID: 8200040011
Deduction Amount: KWD14.30
Identifier: KNET

Assistance Required: Need to check and refund

Issue Description: The Customer placed an order on Aug 28, 2020, but the amount has been deducted 2 times both Transaction details are attached so we request please check the order and do the needful.

Regards
Hafizullah

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