Subject: RE: Refund Not Processed//Order ID: 6215806144
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 31 Oct 2020 05:07:35 +0000

Hi Fauzan,

This is refunded.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, October 31, 2020 7:27 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Refund Not Processed//Order ID: 6215806144

External email sender, please take precaution.
Hi Team,

Kindly assist on the below case.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 27, 2020 6:11:02 AM
Subject: Refund Not Processed//Order ID: 6215806144

Hi Team,

Kindly assist us to process the below RMA

Regards,
Fauzan

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 18, 2020 10:53:56 PM
Subject: Refund Not Processed//Order ID: 6215806144

Hi Team

Problem Statement : Refund Not Processed.

Order Date : Aug 14, 2020
Order ID: 6215806144
Tracking ID: 46171627983
RMA: 1000008999

Issue Description :As per on Hybris the WH has received 2 items of 4 items that have been requested to be returned and the customer has confirmed that she has returned 2 item only. kindly check and process the new RMA asap and update us.

Regards,
Ebrahim Hageb

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