Subject: Refund Not Processed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 30 Oct 2020 21:39:52 -0700 (MST)

Hi Team, 

With reference to order # 6222826785 

Kindly assist us to process the below RMA ( 24147363 ) with value ( 255.04 ) as it has been returned to Conloc under AWB: 46178401183 on 22 Sep 2020 . And we are not getting any updated from child ticket. 

Regards, 
Fauzan 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, October 23, 2020 11:04:22 AM 
Subject: Refund Not Processed 

Hi Team 

Problem Statement: Refund Not Processed 

Order Date: Sep 9, 2020 
Order ID:6222826785 
Tracking ID:46178401183 
RMA:24147363 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website the return items has been returned to WH on 22 Sep 2020 and till now the RMA not processed kindly check and process the RMA asap and 

Regards 
Abdulqader