Subject: Re: Refund Not Processed//Order ID: 8207276298
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 30 Oct 2020 21:18:26 -0700 (MST)

Hi Ebrahim, 

Kindly not the refund has been done to My Credit, If customer want the refund on his account kindly raise jira to delete the my credit, and then create a knet ticket in hybris. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, October 30, 2020 9:31:46 PM 
Subject: Refund Not Processed//Order ID: 8207276298 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Oct 9, 2020 
Order ID: 8207276298 

Assistance Required: Need refund for customer. 

Issue Description: As per the Hybris the refund has not been initiated for the cancelled item (162139308 - - Slip On Slides with Bow) kindly check and process the Item asap and update us. 

Regards, 
Ebrahim Hageb