From: "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Fri, 30 Oct 2020 20:31:28 -0700 (MST)

Hi Ebrahim, 

Please note that for any case of double deduction in KSA, first we have to ask customer to raise an objection request against the deduction through his bank, ( تقديم طلب اعتراض على عملية الخصم) and share the transaction IDs for the first and second deduction. then share that case with the all details. 

Regards, 
Fauzan