Subject: Refund Not Processed//Order ID: 6228808072
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 30 Oct 2020 20:03:12 -0700 (MST)

Hi Team, 

With reference to order # 6228808072 

Kindly assist us to process the below RMA ( 1000042819 ) with value ( SAR99 ) as it has been returned to Conloc under AWB: 46285427296 on 10 Oct 2020 . And we are not getting any updated from child ticket. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, October 22, 2020 1:05:12 AM 
Subject: Refund Not Processed//Order ID: 6228808072 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 30, 2020 
Order ID: 6228808072 
Tracking ID: 46285427296 
RMA: 1000042819 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website the return item has been returned to WH on 10 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb