Subject: Late refund // 9607284870
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shivani Rani <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 30 Oct 2020 19:52:38 -0700 (MST)

Hi Team, 

With reference order ID: 9607284870 
RMA: 1000079214 
RMA: Value: SAR50 
Tracking ID: 46040344173 
Assistance Required: Need urgent Refund 
Issue Description: The customer raised 2 return request for 3 items and she returned all the items together. However, refund has only processed only for 1 item. 
The name of the items are 
162632080 - - Embroidered T-shirt with Short Sleeves 
162066406 - - Printed T-shirt with Round Neck and Cap Sleeves 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, October 31, 2020 7:49:33 AM 
Subject: Late refund // 9607284870 

Hi Team, 

Ticket- 1618782 
Child Ticket- 1622393 

Problem Statement: Late refund 

Order Date: Oct 10, 2020 
Order ID: 9607284870 
RMA: 1000079214 
Tracking ID: 46040228846, 46040344173 

Assistance Required: Need urgent Refund 

Issue Description: The customer raised 2 return request for 3 items and she returned all the items together. However, refund has only processed only for 1 item. 

Please check item status and process the refund. 

The name of the items are 

162632080 - - Embroidered T-shirt with Short Sleeves 
162066406 - - Printed T-shirt with Round Neck and Cap Sleeves 

Thank you for your help 

Regards, 
Shivani