Subject: Re: Order Status Updation - 6480046263
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: FarEye Support <[email-masked]>, Shatakshi Pandey <[email-masked]>, Bhaskar Mandelia <[email-masked]>, Vishwajeet Singh <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, hemyar nasser <[email-masked]>
Date: Fri, 30 Oct 2020 08:40:16 -0700 (MST)

Hi Jessie, 

The status is still not updated. 

Please advise. Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "FarEye Support" <[email-masked]>, "Shatakshi Pandey" <[email-masked]>, "Bhaskar Mandelia" <[email-masked]>, "Vishwajeet Singh" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "hemyar nasser" <[email-masked]> 
Sent: Friday, 23 October, 2020 12:29:03 
Subject: RE: Order Status Updation - 6480046263 

Hi Team, 

Please update the status as RTO Initiated. 

There is no record found in the fareye portal. 

04 Jun 2020 

05:08 PM 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, October 22, 2020 6:02 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; hemyar nasser <[email-masked]> 
Subject: Order Status Updation - 6480046263 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 6480046263 

AWB: 45764505253 

The following order is returned to us under the following tracking as per Aramex: 44942810511 however, as per the order status it is showing delivered while the order is NDR. Kindly assist in getting the order status updated to NDR. Customer is chasing for the refund. 

Thank you for your help! 

Regards, 

Apoorv 
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