Subject: Re: A/c debited - No order NO - Ticket ID 1463641
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mustafa Chakki <[email-masked]>, Reddy Prasad <[email-masked]>, Seeta Seeta <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 30 Oct 2020 08:36:23 -0700 (MST)

Hi Jessie, 

Please assist in closing the below. No update still from Finance team. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Mustafa Chakki" <[email-masked]>, "Reddy Prasad" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 25 October, 2020 23:32:54 
Subject: RE: A/c debited - No order NO - Ticket ID 1463641 

[ mailto:[email-masked] | @Mustafa Chakki ] [ mailto:[email-masked] | 
@Reddy Prasad ] 

Need an urgent reply on this. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, October 24, 2020 1:24 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Mustafa Chakki <[email-masked]>; seeta.seeta <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: A/c debited - No order NO - Ticket ID 1463641 

External email sender, please take precaution. 

Hi Team, 

Please assist in getting the below case closed. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 21 October, 2020 16:47:04 
Subject: Re: A/c debited - No order NO - Ticket ID 1463641 

Hi Musatafa, 

Any update in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, October 15, 2020 1:35:40 PM 
Subject: Re: A/c debited - No order NO - Ticket ID 1463641 

Hi Mustafa, 

Please assist in closing the below case. This is pending since Septemeber. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 6 October, 2020 23:40:01 
Subject: Re: A/c debited - No order NO - Ticket ID 1463641 

Hi Rashid, 

Kindly update us on below case. its pending since long time. 

Regards, 

Fauzan 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "anju john" <[email-masked]>, "harish thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 22 September, 2020 13:47:49 
Subject: Re: A/c debited - No order NO - Ticket ID 1463641 

Hi Rashid, 

Can you please assist us in the below case urgently. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 13 September, 2020 14:34:25 
Subject: Re: A/c debited - No order NO - Ticket ID 1463641 

Hi Team 

Kindly assist regarding the following concern. 

Regards 

Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, September 7, 2020 7:44:51 PM 
Subject: A/c debited - No transaction - Ticket ID 1463641 

Hi team, 

With reagrds to Ticket ID 1463641, the customer is complaining that his account has been debited but there is no transaction placed. Please find the attachment shared by the customer. 

Customer Email: [email-masked] 

Customer Mobile No: 96596671620 

Kindly assist. 

Regards, 

Nikhil. 

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