Subject: Refund Not Proccessed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 30 Oct 2020 07:34:54 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Proccessed 

Order Date : 15/09/2020 

Order ID: 6224160436 
Return Tracking ID: 46180456254 
Child Ticket : 1617416 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over all 1 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 1000009720 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque