Subject: Re: KNET ON VALIDATION
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 30 Oct 2020 06:36:16 -0700 (MST)

Hi Team, 

Any update on below case 

Customer has made two order Sep 07, 2020. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 07, 2020. 

Transaction id shared by the customer has been attached for deduction of amount. Transaction id: 025144025812 

Customer Name: Shafi khan 
Customer contact number : 96621384 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar 

From: "Seeta Seeta" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 15 October, 2020 11:17:31 
Subject: Re: KNET ON VALIDATION 

Hi Mustafa, 

Requesting you to assist us in the below case on urgent basis. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Musalman" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]>, "Mustafa Chakki" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]> 
Sent: Wednesday, October 14, 2020 8:55:58 AM 
Subject: Re: KNET ON VALIDATION 

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Apoorv Joshi" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]> 
Sent: Saturday, 26 September, 2020 13:25:31 
Subject: Fwd: KNET ON VALIDATION 

Hi Rashid, 

Please assist on the below case. 

Regards, 
Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 26 September, 2020 11:17:23 
Subject: Re: KNET ON VALIDATION 

Hi Team, 

Customer has made two order Sep 07 , 2020. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 07 , 2020. 

Transaction id shared by the customer has been attached for deduction of amount. Transaction id: 025144025812 

Customer Name: Shafi khan 
Customer contact number : 96621384 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar