Subject: Re: Cancellation - 7404490395
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, hemyar nasser <[email-masked]>
Date: Fri, 30 Oct 2020 04:23:18 -0700 (MST)

Hi Team, 

Please assist in cancellation of the following order: 7404490395 

Order placed on Sep 23, 2020 and still not delivered. Customer no longer wish to receive this order. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 17 October, 2020 04:21:25 
Subject: Cancellation 

Hi team 

Problem Statement: Cancellation . 
Order Created: Sep 23, 2020 
Order Number: 7404490395 
Tracking ID: 00118000011228808 
Assistance Required: Need urgent cancellation . 
Issue Description: the customer is complaining about late delivery. the order placed on Sep 23, 2020 and yet not shipped, we escalated as child ticket but order status still the same SUBMITTED_TO_WAREHOUSE . 

Regards 
Hemyar.