Subject: RE: Order ID 7410333583
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Haedar Mohammad <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Seifeldin Mohamed Tawfik <[email-masked]>, M Ataullah <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Fri, 30 Oct 2020 08:11:35 +0000

Have we escalated this to the BH WH team to investigate?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, October 30, 2020 10:58 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Haedar Mohammad <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Seifeldin Mohamed Tawfik <[email-masked]>; M Ataullah <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Order ID 7410333583

External email sender, please take precaution.
Hi Team,

Please advise on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Haedar Mohammad" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 29 October, 2020 03:35:37
Subject: Order ID 7410333583

Ticket 1628010

Dear team

Order ID 7410333583

PFA, the customer claims that, he has received notification which says there is partial cancellation for the item (162167952), but when he has picked up the order , he found the item (162167952) and he did not find the item (161582774) , so in this case the refund has been done for this item (162167952) ,and it should be processed for this item (161582774)

Please check and advise

Regards
Haedar

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