Subject: Re: voucher
From: Hemyar Nasser <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 30 Oct 2020 00:58:32 -0700 (MST)

Hi team, 

the click & collect policy is customer will enjoy an additional discount on any in-store purchase on the day of pickup. All you need to do is show your Click & Collect order number to claim it. but customer did not get that discount that's customer issue, so please help me close this ticket. 

Regards, 
Hemyar 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 20 October, 2020 22:01:05 
Subject: Re: voucher 

Hi Fauzan, 

whenever customer goes to pick up the order and if he is buying in the time of picking up the order anything from store he can get discount so here the customer complaining on this issue he said last three orders he did not get discount t and he is asking why? 
and he said he purchase from store and online more than EGP 9000 .. 

Regards, 
Hemyar 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 12 October, 2020 17:36:11 
Subject: voucher 

Hi team, 

Problem Statement: pick up gift or discount 

Order ID:2000165050 , 2000187321 , 2000195157 

Assistance Required: the customer complaining that he did not get any voucher or discount when he picked up the last three orders. 

Regards, 
Hemyar.