Subject: Fwd: Arabic Language Test - Rahimullah Na
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Thu, 29 Oct 2020 23:25:14 -0700 (MST)

Hi Team, 

Please valuate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 29 Oct, 2020, at 20:19, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Rahimullah Na / (+91) 9870554181 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First I will share aplogy and reconfirm the address and inform the situation,and request him to wait more 30 minutes,and make other delivery on rght address. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm a simple person,my educational qualification is graduation from Darul Uloom Nadwatul Ulama Lucknow up,as far as my profession, I have worked as sr executive for one year. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	هناك اختلاف رئيسي بين خدمة العملاء جيدة وخدمة العملاء رائعة ففي الأول أنك تحافظ على رضا عملائك وفي الثاني أنت لا تحافظ على رضا عملائك فحسب بل تحافظ عليهم على ولائهم 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أنا مواظب على الأوقات 
أنا مجتهد ومستعد للشغل كل وقت 
أنا صابر 
أنا متعاون 
أنا متواضع 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	قد زرت مكة المكرمة وتعمرت هناك ورأيت أشياء عجيبة ومنظرا بهيجا،مثلا منظرالطواف بالمطاف والسعى بين الصفا والمروة،ورأيت جبل النور وغار حراء، وأكلت طعاما شهيا لذيذا.