Subject: Order Status Updation - 6223152667
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 29 Oct 2020 22:57:19 -0700 (MST)

Hi Team, 

With reference to the order number: 6223152667 
AWB: CRDSAL0065544720 

Customer returned the whole order under the same delivery tracking, not sure but the Saudi post delivered the order and then collected the whole box from customer on Oct 13, 2020 and returned it to origin as the customer never opened the order and returned it as it is. 

Please look into it and advise, also please change the status to NDR as the order status is showing Delivered so that a refund for the same can be triggered. 

Regards, 
Apoorv