Subject: Re: Arabic Language Test - MD Rizwan
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Thu, 29 Oct 2020 22:48:24 -0700 (MST)

Hi Harpreet, 

The all answers copied. 
I called him but he is saying that did not applied for this job. 

Regards. 
Fauzan 

From: "HR" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Niren Dsouza" <[email-masked]> 
Sent: Thursday, October 29, 2020 6:56:19 PM 
Subject: Fwd: Arabic Language Test - MD Rizwan 

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 29 Oct, 2020, at 15:08, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	MD Rizwan / (110025) 8090621523 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Firstly I will tell him sorry for delay and tell him that just because of technical issue I am not able to reach out my executive and sorry for inconvenience, I will tell him that we are working to deliver your pizza as soon as possible. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is MD rizwan, I belongs to bihar but staying in Delhi with friends. 
I have done my graduation in urdu from jamia millia islamia new dehli. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	عميل جيد - يحصل العميل على قرارات من الجانب التنفيذي تسمى خدمة العملاء الجيدة. 

خدمة عملاء رائعة - يحصل العميل على حلول بالإضافة إلى الحصول على مزيد من المعلومات الإضافية لتحسين الملفات الشخصية التي تسمى خدمة العملاء الرائعة. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	١لدي صبر على السمعئ 
- ٢أنا مرن. 
٣يمكنني التعامل مع المواقف الحرجة أثناء المكالمات. 

- ٤أنا سريع التعلم حتى أتمكن من الرد على العميل حسب الاستعلام. 

٥ أنا دائما أتحدث بأدب 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	أنا أقيم في دلهي منذ عام 2017 ، عندما أتيت إلى دلهي ، كنت سعيدًا حقًا لأنني زرت الكثير من الأماكن التاريخية في دلهي مثل Lalkila و jama masjid و Qutub minar و India gate وما إلى ذلك. عندما أتيت إلى هنا ، قررت أنني سأحصل لإكمال تخرجي من دلهي بأي طريقة وبعد ذلك حصلت على القبول في جاميا ميليا الإسلامية. نحن نعلم جيدًا عن دلهي ، ودلهي هي عاصمة الهند والسيد أرافيند كيجريوال هو رئيس وزراء دلهي.