Subject: Re: Refund Issue
From: Seeta Seeta <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Alinaqi Bhavnagri <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 29 Oct 2020 21:03:15 -0700 (MST)

HI Imran, 

Can you please re-check this case as we have not received any update. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" <[email-masked]> 
To: "Alinaqi Bhavnagri" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, October 27, 2020 4:42:00 PM 
Subject: FW: Refund Issue 

Hi Alinaqi, 

Please help us in closure of the complaint. 

With reference to order # 2000104545 

The order has been canceled and the authorization cancelled as well, but customer insisting that he has not received the refund. Kindly check and assist us. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Tuesday, October 27, 2020 1:48 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: Refund Issue 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us on the below case customer insisting that he has not received the refund. 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, October 13, 2020 2:27:54 AM 
Subject: Refund Issue 

Hi Team, 

With reference to order # 2000104545 

The order has been canceled and the authorization cancelled as well, but customer insisting that he has not received the refund. Kindly check and assist us. 

Regards, 

Fauzan 

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