Subject: Re: Refund Not Processed// 6223606256
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 29 Oct 2020 20:06:31 -0700 (MST)

Please follow up as there is no action on both child ticket and the RCK sheet. 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 15 October, 2020 23:45:03 
Subject: Refund Not Processed// 6223606256 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 12-Sep-2020 
Order ID: 6223606256 
Return Tracking ID: 46178651864 
Assistance Required: To process the refund. 

Issue Description: The customer raised a return request for 3 items that have been delivered to warehouse on 21 Sep 2020 but according to the hybris the status still showing submitted to warehouse, So we request you to check under RMA 24135629 so that the refund will be processed asap. 

Note: Child ticket has been created but no action has been done. 

Regards, 
Algaily