Subject: RE: Refund Not Processed
From: Shatakshi Pandey <[email-masked]>
To: Jessie Caparas <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohammad Ayaz <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Abdulqader Ahmed <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 29 Oct 2020 18:53:56 +0000

++ @Mohammad Ayaz<mailto:[email-masked]> / @Ramesh Gottimukkala<mailto:[email-masked]> pls close 46284939293 and confirm.

Thanks,
Shatakshi

From: Jessie Caparas <[email-masked]>
Sent: Thursday, October 29, 2020 11:31 AM
To: Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shatakshi Pandey <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Abdulqader Ahmed <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Refund Not Processed

@Shatakshi Pandey<mailto:[email-masked]>

This is also received but not yet closed.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 28, 2020 6:47 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abdulqader Ahmed <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Refund Not Processed
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to Order ID:6227777264
Tracking ID:46284939293
RMA: 1000037463

The items has been delivered to Conloc on 12 Oct 2020. but RMA still not processed. we have created child ticket and no update on it. Kindly assist us to process the RMA.

Regards,
Fauzan

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 27, 2020 5:02:49 PM
Subject: Refund Not Processed

H Team,

Problem Statement: Refund Not Processed
Order Date :Sep 26, 2020
Order ID:6227777264
Tracking ID:46284939293
RMA: 1000037463

Assistance Required: Need refund for customer.
Issue Description: As per the Aramex website the return items has been returned to WH on 12 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards
Abdulqader

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