Subject: RE: Late Shipping FODEL- Order ID 9608699499
From: Deepak Damodaran <[email-masked]>
To: Jessie Caparas <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 29 Oct 2020 16:39:28 +0000

Hi Jessie,

Order has shipped today 29-Oct-2020.

Thanks & Regards,
Deepak Damodaran

From: Jessie Caparas <[email-masked]>
Sent: Thursday, October 29, 2020 11:26 AM
To: Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Deepak Damodaran <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Late Shipping FODEL- Order ID 9608699499
Importance: High

@Deepak Damodaran<mailto:[email-masked]>

For your help please.

There is no reply on the child ticket. 1615687

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 28, 2020 4:39 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Late Shipping FODEL- Order ID 9608699499
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 28, 2020 12:26:35 AM
Subject: Late Shipping - Order ID 9608699499

Dear Team,

Problem Statement:  Late Shipping
Order Date : 17/10/2020
Order ID: 9608699499
Tracking ID: LM593326589
Assistance Required: Need Urgent Delivery

Issue Description: As per the Hybris the shipment is 'Store In-Transit' but as per the Fodel team the shipment is not yet handed over to them.

Kindly assist with the cancellation, as the customer now wishes to cancel the transaction.

Regards,
Nikhil

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