Subject: RE: RE: NDR Late refund /// 6229719665
From: Jessie Caparas <[email-masked]>
To: FarEye Support <[email-masked]>
Cc: Shatakshi Pandey <[email-masked]>, Vishwajeet Singh <[email-masked]>, Bhaskar Mandelia <[email-masked]>, "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, K Nayan <[email-masked]>
Date: Thu, 29 Oct 2020 14:56:05 +0000

Thanks!

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: FarEye Support <[email-masked]>
Sent: Thursday, October 29, 2020 6:29 PM
To: Jessie Caparas <[email-masked]>
Cc: Shatakshi Pandey <[email-masked]>; Vishwajeet Singh <[email-masked]>; Bhaskar Mandelia <[email-masked]>; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; K Nayan <[email-masked]>
Subject: Re: RE: NDR Late refund /// 6229719665

External email sender, please take precaution.
Dear Jessie,

As of now,  we are proceeding with the ticket # 168083 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.

After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.

Please provide your valuable feedback.

An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/ae0ca1feb94e47f0e9aee4e1df3a9f32f8081ab6984463ab4eb32fe5cc78bc08<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fae0ca1feb94e47f0e9aee4e1df3a9f32f8081ab6984463ab4eb32fe5cc78bc08&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C20c8b4b85fe54922a41108d87c170386%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637395785572359178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hzm1YsxnIvzma7VRNCkTIptbTiq2WClOvKBRhj855l8%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C20c8b4b85fe54922a41108d87c170386%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637395785572364154%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=6ewbsqKiPk2OoLQU8XqyzZpjFLMn3HmJrWg2kSTVHD0%3D&reserved=0> to check the details.
Thanks and Regards,

Nishant Kamal
Technical Engineer | FarEye

Call: +91 70-6595-6595
 || www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C20c8b4b85fe54922a41108d87c170386%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637395785572369126%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=TLdo9DOeCJ5WSeEnIWfuBYKPjTQZGi5qihe0qg5nMQs%3D&reserved=0>
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On Thu, 29 Oct at 7:26 PM , Jessie Caparas <[email-masked]> wrote:
Thanks!

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: FarEye Support <[email-masked]>
Sent: Thursday, October 29, 2020 5:02 PM
To: Jessie Caparas <[email-masked]>
Cc: Shatakshi Pandey <[email-masked]>; Vishwajeet Singh <[email-masked]>; Bhaskar Mandelia <[email-masked]>; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; K Nayan <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: RE: NDR Late refund /// 6229719665

External email sender, please take precaution.
Dear Jessie,

We have updated the status as rto, please check and confirm.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/ae0ca1feb94e47f0e9aee4e1df3a9f32f8081ab6984463ab4eb32fe5cc78bc08<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fae0ca1feb94e47f0e9aee4e1df3a9f32f8081ab6984463ab4eb32fe5cc78bc08&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C20c8b4b85fe54922a41108d87c170386%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637395785572374108%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=iMTJDodANPppqDH5Ue76T0BqljGBh4hxvBKhGu6vlg4%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C20c8b4b85fe54922a41108d87c170386%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637395785572379082%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=kVKJxijNPd%2Fn78c7WCgkH8JkgSy0r%2BnPBcMYlDcYLMo%3D&reserved=0> to check the details.
Thanks and Regards,

 Tamkin Raza, Technical Engineer
 FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C20c8b4b85fe54922a41108d87c170386%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637395785572384070%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=6R3P70%2BX61bNPGecLJp0FXVS2PInPhLGO%2BYsPJ1GTm8%3D&reserved=0>

Call: +91 7065956595
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On Thu, 29 Oct at 5:25 PM , Vishwajeet Singh <[email-masked]> wrote:
Dear Team,

Pl change the status & confirm once done

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Thursday, October 29, 2020 7:17 AM
To: Jessie Caparas <[email-masked]>
Cc: Shatakshi Pandey <[email-masked]>; Vishwajeet Singh <[email-masked]>; Bhaskar Mandelia <[email-masked]>; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; K Nayan <[email-masked]>
Subject: Re: RE: NDR Late refund /// 6229719665

External email sender, please take precaution.
Dear Vishwajeet/Nayan,

Please reply to the previous emails so that we can proceed further with the case.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/ae0ca1feb94e47f0e9aee4e1df3a9f32f8081ab6984463ab4eb32fe5cc78bc08<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fae0ca1feb94e47f0e9aee4e1df3a9f32f8081ab6984463ab4eb32fe5cc78bc08&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C20c8b4b85fe54922a41108d87c170386%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637395785572408951%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OKReYHnWFx%2FlanUqnLAbnZT4O5Je%2BFaho7gpIfH6GNI%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C20c8b4b85fe54922a41108d87c170386%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637395785572418906%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uExuVAgilMtrq55z2B%2FDylJsJa%2FkPpTrJIobHH1EPEI%3D&reserved=0> to check the details.
Thanks,
Sanjeev Pandey,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C20c8b4b85fe54922a41108d87c170386%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637395785572423886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=w0pvHiO7CBH4QpE%2BqwYnIL0aAwFMDB4EyGvqjj6Px7s%3D&reserved=0>
Call: +91 70-6595-6595
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Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.
168083:211857
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C20c8b4b85fe54922a41108d87c170386%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637395785572448786%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9IGkHDHx8a6y410IDqi0qzCemFktg6WA1z4mP8Jd8%2BM%3D&reserved=0>
168083:211857
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C20c8b4b85fe54922a41108d87c170386%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637395785572453759%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1QI9ncmzPFbBrEmAKWsaTru4eDhqRkMzbwtrKtrVuHw%3D&reserved=0>
168083:211857
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com