Subject: Training Material Pack
From: Malik Ismail <[email-masked]>
To: seeta.seeta <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Jessie Caparas <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Mohd Imran <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Date: Thu, 29 Oct 2020 14:52:33 +0000

Hi Team,

We are sharing a compiled updated training pack, this pack predominantly contains video training which will be more interactive in comparison to the current material used.

Training pack includes:

Process Training
Parent - Child Ticketing ( Freshdesk)
EPP program (Installments)
Tabby Payments
Tickets creation on Hybris

We suggest training leads to go through the training pack & use these moving forward. We are happy to have a discussion in case of doubts before these are rolled out.

Considering the training pack as a confidential document, it should be shared with trainees only on a secured network.

Files sent through web transfer.

Regards,
Malik Ismail
Web Team | Landmark Group
T: +97145172086

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