Subject: Fwd: Arabic Language Test - Md Quaisar Jamil
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Thu, 29 Oct 2020 06:24:34 -0700 (MST)

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 29 Oct, 2020, at 14:53, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Md Quaisar Jamil / (250011) 6200597588 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of I will say sorry for late, after that I will try to explain the reason for late, I will say him don't worry sir it's maybe traffic on the road, please wait more some time, I am connecting to delivery boy and saying to quick delivery, please wait some more time. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am Quaisar Jamil 
I have completed my 10th from Bihar Madarsa Board and +2 from Nadwat-ul-Olama Lucknow, and I completed my graduation from jamia millia Islamia, Now as a fresher I want to join any reputed company like yours that I can improve my knowledge and personality. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق الرئيسي بين تقديم خدمة عملاء "جيدة" وتقديم خدمة عملاء "رائعة" نحن نريد أولا رضا عملائنا ؛ بينما في الآخرة نحن لا نريد رضا عملائنا فحسب، بل نريد أن نحافظ أيضا على ولائهم 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أنا مبتدئ ولكن لدي كل المهارات المطلوبة، ويمكنني أن أقوم بعمل شاق لشركتك، وأبذل قصارى جهدي للتقدمها 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	منذ سنوات زرت مدينة لكناؤ، سافرت من دلهي الى لكناؤ بالقطار، ثم ركبت السيارة و وصلت إلى دار العلوم ندوة العلماء ، قضيت الليل مع صديق لي وقمت مبكراً في الصباح وصليت الفجر في مسجد دار العلوم الشامخة ثم ذهبت للفطور إلي مطعم منير مع الأصدقاء و مضيت طول النهار في لقاء الاصدقاء،وبعد العصر خرجت للتجول إلي حديقة امبيدكر و جنيشور مشرا بارك، رأيت هناك منظراً بهيجا يشفي الصدور، رأيت في امبيدكر بارك المبني الشامخة و افيالا كبيرة و عددت أنها أربعين، 
و كذالك زرت جنيشور مشرا بارك وجدتها مليئة بالمناظر الفطرية، بالحدائق و الازهار الجميلةو العيون الجارية، لقد تمتعت كثيرا بهذه المناظر و عدت مليئا بالفرح والسرور 
ثم قضيت يوما في دار العلوم ثم رجعت الي دهلي.