Subject: Customer order has been not delivered and the refund has been not initiated in his account the process has been rejected so please arrange an urgent refund to the customer as soon as possible.
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Thu, 29 Oct 2020 04:38:14 -0700 (MST)

Hi Team, 

Problem Statement: Refund has been rejected 

Order Date :Oct 21, 2020 

Order ID: 6234755986 
Return Tracking ID:SD000252558 
RMA no:1000105957 
Ticket no:1622309 
Assistance Required:Need an unrgent refund 

Issue Description: Customer order has been not delivered and the refund has been not initiated in his account the process has been rejected so please arrange an urgent refund to the customer as soon as possible. 

Regards, 
Yahya