Subject: Re: Arabic Language Test - Abdulla Swalih Mohamed
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Thu, 29 Oct 2020 03:57:09 -0700 (MST)

Hi Harpreet. 

Written: 6/10 
Spoken: 4/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Niren Dsouza" <[email-masked]> 
Sent: Tuesday, October 27, 2020 11:04:40 AM 
Subject: Fwd: Arabic Language Test - Abdulla Swalih Mohamed 

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Oct, 2020, at 17:37, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Abdulla Swalih Mohamed / (91) 8943792160 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Firstly I would ask the apologize up on the company and me. Sorry for late, I will arrange and make ready your order as much as fast I can. I am sure that Next time you will not face like these situation. Again and again I regret due to this unexpected event. Sir I can understand you, I will arrange for you what ever I can, ok. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Me swalih from kerala. Currently I am pursuing as a language teacher of English, Urdu and Arabic, since two years. I have experience in Translation, and also I am a translation Teacher. I am ready to work from home. If you give me this golden opportunity I will do my best. Also I have experience in content writing and proof reading in Three languages. (English,Urdu, Arabic). 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	
تشمل خدمة العملاء الجيدة العملاء المتكررين ، والمزيد من المبيعات ، وتدفق نقدي أفضل. سواء كنت تمتلك مطعمًا أو صالونًا لتصفيف الشعر أو أي نوع آخر من الأعمال التجارية ، فإن إنشاء تجارب عملاء ممتازة باستمرار يلعب دورًا رئيسيًا في نجاحك 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	الصبر. الصبر أمر بالغ الأهمية لمحترفي خدمة العملاء. ... 
الانتباه. ... 
القدرة على التواصل بوضوح. ... 
معرفة المنتج. ... 
القدرة على استخدام لغة إيجابية. ... 
مهارات التمثيل. ... 
مهارات إدارة الوقت. ... 
القدرة على قراءة العملاء 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	أنا مسرور جدا بسفري الممتع الي دلهي في 
ثم دخلت الي بستان 
العالمالفائتة.وذلك اولا سرت هناك وزرت قصر الأحمر و ساى