Subject: Re: Arabic Language Test - Md Quaisar Jamil
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Thu, 29 Oct 2020 03:39:33 -0700 (MST)

Hi Harpreet, 

Overall evaluation 5/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Niren Dsouza" <[email-masked]> 
Sent: Monday, October 26, 2020 4:55:16 PM 
Subject: Fwd: Arabic Language Test - Md Quaisar Jamil 

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Oct, 2020, at 15:58, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Md Quaisar Jamil / (250011) 6200597588 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of all I told him sorry for late delivery after that I will try to convince him that his delivery will reach there after some time 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am Quaisar Jamil 
From Katihar Bihar 
My father's name is Jamil Ahmed, he is a teacher in private school 
I have completed graduation from jamia millia Islamia in 2020 
I am fresher and ready to challenge, and I want to work in my educational field 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق بين خدمة جيدة و خدمة رائعة من العاملين نه من يحاول أن يحافظ رضا العملاء و يقنعهم بقوله وأعماله هذا هي خدمة رائعة، والآخر العاملون الذين يحاولون أن يقنع العملاء ولكن يجد شيئا من الدقة ولا يقدر على إقناع العملاء هذه هي خدمة جيدة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أنا اهل لهذا العمل لأنني رجل جاهد انا أتكلم باللغة 
العربية الفصحى جيداً، وأنني قد حصلت شهادة البكالوريوس من الجامعة هذه هي الأسباب التي يهيئ السبيل لي لحصول هذا العمل 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	سافرت أولا الي دهلي منذ سنوات ، خرجت من البيت ورکبت علی القطار، عندما وصلت الی دهلي قد دهشت بروعها و جمالها و عمارتها الشاخمة لأن هذا أول سفر لي إلي مدينة طويلة لأني من أهالي القرية الصغيرة لذالك هذه الأشياء كلها تدهشني