Subject: Re: Arabic Language Test - Mohammad Danish
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, nirendsouza <[email-masked]>
Date: Thu, 29 Oct 2020 03:30:19 -0700 (MST)

Hi Harpreet, 

The candidate did not write much 
written: 4/10 
Spoken: 7/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "nirendsouza" <[email-masked]> 
Sent: Monday, October 26, 2020 4:56:20 PM 
Subject: Fwd: Arabic Language Test - Mohammad Danish 

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Oct, 2020, at 16:03, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mohammad Danish / (211016) 9971932848 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Sir, I am sorry for i have made a mistake and I delivered your order on wrong address. Since the mistake was from my side, I upgrade your order and include extra cheese and coke from my personal account. 
Thank you 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Mohammad Danish, I belong to Allahabad. I graduated from Jamia Millia Islamia. I am looking for a job in Arabic domain. I will be glad to be working for your organisation. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الخدمة الجيدة هي عندما يحصل العميل على المنتج ويبتعد 
والخدمة الرائعة هي عندما يحصل العميل على المنتج ويطلب مقدمو الخدمة التغذية المرتدة والمساعدة الإضافية إن وجدت 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أكملت الدراسة من معهد مرموق 
أنا طبيعة ودية للغاية 
أنا أؤمن بما أفعله 
أنا دقيق جدا 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	ذهبت مرة إلي لكناو، و رآيت أن هذه المدينة مدينة قديمة جدا، وفيها آثار تاريخية، أشتهر كثير من العملاء من هذه المدينة