Subject: Re: Arabic Language Test - Maseehullah H
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Thu, 29 Oct 2020 02:40:26 -0700 (MST)

Hi Harpreet, 

The candidate did not write much. 
The overall evaluation based on what he has written and the spoken is 5/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Niren Dsouza" <[email-masked]> 
Sent: Monday, October 26, 2020 3:27:17 PM 
Subject: Fwd: Arabic Language Test - Maseehullah H 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Oct, 2020, at 15:20, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Maseehullah H / (+91) 9087985240 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I clearly explain the mistake I did with apologize and I try to convince him with my words , try to make him satisfy with my convincing sentences . 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am Maseehullah from Tamil Nadu . I graduated in B.A Arabic from B.S. Abdur Rahman University and B.B.A from Madras university through distance education. I am good in Arabic and English . My hobby is to translate the stories from English to Arabic and Arabic to English. I am from good family with good manners . 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة العملاء الجيدة ستحل المشكلة في النهاية. خدمة العملاء الرائعة ستحلها على الفور 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	إن في قلبي حبا و شوقا و رغبا لهذه الوظيفة خدمة العملاء لأنني كنت رئيسا في الكلية 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	إني قد زرت دبي قبل سنة دبي . وهي المدينة الأكثر اكتظاظًا بالسكان في دولة الإمارات العربية المتحدة 
جذبت دبي مؤخرًا اهتمام العالم من خلال العديد من مشاريع البناء الكبيرة والفعاليات الرياضية المبتكرة