Subject: Re: Arabic Language Test - Md Rahmatullah Ansari
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Thu, 29 Oct 2020 01:09:33 -0700 (MST)

Hi Harpreet, 

The last answer copied. However i evaluate for both written and spoken 5.5 out of 10. 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Niren Dsouza" <[email-masked]> 
Sent: Tuesday, 27 October, 2020 11:05:38 
Subject: Fwd: Arabic Language Test - Md Rahmatullah Ansari 

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Oct, 2020, at 17:45, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Md Rahmatullah Ansari / (91) 9953302849 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Yes sir! We are with you, I check your order status, sir your order is finished here and should be delivered to your door step. Sorry to inform you the street was wrongly marked in address section, so the delivery boy could not reach to you on time, you order will be at your door within 10 mins only. 
Tanks for having tha patience and strong faith with us. 
Have a tasty and delicious pizza! 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am Rahmatullah Ansari. 
I have my graduation with Arabic in 2011 and have 5 years working experience as an Arabic Executive, 3 years domestic and 2 years internatuon as well. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	انجاز العمل , الدقه , احترام المواعيد , القدره على الايتكار, سرعه البديهه, التكيف مع المشكلات وايجاد حلول سريعه وعمليه , حب زياده المعرفه , الثقه بالنفس , الطموح 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	١. امتلاك مهارات تواصل وشخصية ممتازة. 
٢. القدرة المتميزة علي تعريف المزاج المستخدمين 
٣. الخبرة المتكاملة المحلي و الدولي 
٤. انا علي حسب طلبك وفقا و اعتمادا 
٥. لو انت وفرني الوظيفة انا أثبتك بالعمل والثقافة والأخلاق 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	المدينة المنورة يلقبها المسلمون “طيبة الطيبة” أول عاصمة في تاريخ الإسلام، وثاني أقدس الأماكن لدى المسلمين بعد مكة. هي عاصمة منطقة المدينة المنورةالواقعة على أرض الحجاز التاريخية، غرب دولة السعودية(حاليًا)، تبعد المدينة المنورة حوالي 400 كم عن مكة المكرمة في الاتجاه الشمالي الشرقي،وعلى بعد حوالي 150 كم شرق البحر الأحمر، وأقرب الموانئ لها هو ميناءينبع والذي يقع في الجهة الغربية الجنوبية منها ويبعد عنها 220 كم،تبلغ مساحة المدينة المنورة حوالي 589 كم²منها 99 كم² تشغلها المنطقة العمرانية، أما باقي المساحة فهي خارج المنطقة العمرانية، وتتكون من جبال ووديانومنحدرات سيول وأراض صحراوية وأخرى زراعية ومقابروأجزاء من شبكة الطرق السريعة