Subject: Refund in Knet's account / 8208945708
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 28 Oct 2020 23:55:50 -0700 (MST)

Hi Team, 

The customer has placed his order on Oct 19, 2020 via Knet but some items were partially cancelled so amount has refunded in his Mycredit account but customer inform us that he don't want his refund in his Mycredit so we have raised Jira and they deleted the Mycredit amount then we have created a Hybris Knet ticket to process his refund in his Knet's account but till now the amount has not initiate. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order number: 8208945708 
Hybris Ticket number: 03677000 

Ticket number: 1599149 

We are looking forward to your reply. 

Regards 
Rehan