Subject: RE: Refund Not initiated yet: Case id - 1512368 Order Number: 9602180551
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Malik Ismail <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 29 Oct 2020 06:05:19 +0000

Sorting this out Seeta.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Thursday, October 29, 2020 9:53 AM
To: Jessie Caparas <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Malik Ismail <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund Not initiated yet: Case id - 1512368 Order Number: 9602180551

External email sender, please take precaution.
Hi Jessie,

The item has been collected under AWB - 46037767580 for the order id - 9602180551, As per the conloc team they are not able to process in Sahla.

We request you to please advice if we can get the refund processed though Jira team or OMS team.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 19 October, 2020 21:16:45
Subject: Re: Refund Not initiated yet: Case id - 1512368 Order Number: 9602180551

Hi Team,

Please find the below and do the needful.

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 13 October, 2020 17:23:25
Subject: Refund Not initiated yet: Case id - 1512368 Order Number: 9602180551

Hi Team,

Please note that the item has been collected under AWB - 46037767580, Please do the needful.

Problem statement: Refund Not initiated yet

Child ticket - 1520254
Case id - 1512368
Order Number: 9602180551
Order Created: 9/9/2020
Tracking id - 46037767580

Return request created: 9/14/2020
RMA - 1000001822

Assistance Required: Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse on 9/16/2020 still the refund for the same has not been initiated.

Regards,
Manish

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