Subject: RE: Refund pending for two months: Case id - 1565167 Order Number: 6216577645
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 29 Oct 2020 06:04:52 +0000

Checking with CONLOC team.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, October 28, 2020 1:15 PM
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund pending for two months: Case id - 1565167 Order Number: 6216577645

External email sender, please take precaution.
Hi Jessie,

Please assist us on the below concern.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 20 October, 2020 20:27:36
Subject: Refund pending for two months: Case id - 1565167 Order Number: 6216577645

Hi Team,

Please note that we would like inform you that the refund has been pending since 2 months and we are not getting any response for the child ticket #1579937 which was created on 10/12/2020.

Problem statement: Refund Not initiated yet

Case id - 1565167
Order Number: 6216577645
Order Created: 8/17/2020
Tracking id - 46172396701

Return request created: 8/21/2020
RMA - 24070528

Assistance Required: Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse on 8/29/2020 still the refund for the same has not been initiated.

Regards,
Manish

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